If you are not satisfied with your purchase, Mt. Olive Pickle Company will replace it or refund your money. For questions or concerns regarding your order, call 800-672-5041 and press 2 for the Gift Shop, or email firstname.lastname@example.org. Shipping available in all states except AK, HI & PR. Your order will ship within 2-3 business days after you place it. Delivery is included in the item price, and is by UPS Standard Ground only. Your order should arrive 1-6 business days depending on the State. Your credit card will be billed once your purchase ships. Be sure to retain a copy of your transaction receipt for your records.